Terms and Conditions

Release of Information

You authorize BetterNOI (BNOI) to do a complete investigation of all information provided on my application. You have personally filled in and/or reviewed all information listed on your application. A complete investigation may include any or all of the following: Credit Report, Criminal Record, Rental History References and Personal Interviews with references. You acknowledge that BNOI provides reports to apartments and does not participate in the approval or denial process. You acknowledge that BNOI monitors criminal activity and reports it promptly to the community. My signature below authorizes all entities listed on application to release rental, job history (including salary) and criminal record information.

Arbitration Agreement ("Agreement")

You agree to arbitrate all disputes and claims arising out of or relating to actions taken by BNOI or its agents and assigns in acquiring and reporting information relating to my application. Before you seek arbitration, you will first provide written Notice of Claim or Dispute ("Notice") to BNOI, 2900 Monarch Lakes Blvd Suite 201 | Miramar, FL 33027 ("Notice Address"). The Notice must: (a) describe the nature and basis of your claim or dispute; and (b) include all supporting documentation to substantiate the basis for your claim or dispute. If you do not reach an agreement with BNOI to resolve the claim or dispute within 30 days after the Notice is received, you may commence an arbitration proceeding.

To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. You may bring claims against BNOI in your individual capacity only, and not as a plaintiff or class member in any purported class or representative proceeding.

The arbitration shall be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association ("AAA"), as modified by this Agreement, and shall be administered by the AAA. The AAA rules are available at www.adr.org or by writing to the Notice Address.

Application Terms

By submitting and entering data on any step of this application, you agree to the following:

You certify that all of the statements in this application are true.
You authorize the Property Management Company to forward or allow direct electronic access to your application to financial institutions, or other third parties in order to process your application. The Property Management Company may obtain information about you, as described in this notice, which will be handled as stated herein.

Our Privacy Assurance

We do not sell your personal or medical information to anyone.
We do not share your information with non-affiliate companies that would use it to contact you about their own products and services.
We require persons or organizations that represent or assist us in servicing your policy and claims to keep your information confidential.
We require our employees to protect your personal information and keep it confidential.
Access to your Social Security Number is limited to those individuals who need access for business purposes including compliance with the law, providing you with products and services, and handling your claims.
Our privacy practices continue to apply to your information even if you cease to be our customer.

SMS Terms and Conditions

By providing us with your mobile number and opting in, you give BetterNOI, LLC ("BetterNOI," "we," "us," or "our") permission to send you account-related text messages in conjunction with the services you have requested. These may include application and screening status updates, document and verification requests, lease and renewal notices, and other service-related updates regarding your account.

Number of messages will vary by account and by the services associated with it.
Message and data rates may apply.
To opt out, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
To request support, text HELP to any text message we send you, email us at help@betternoi.com, visit https://support.betternoi.com, or call (954) 678-5380.
If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.
Wireless carriers are not liable for undelivered or delayed messages.
Consent to receive text messages is not a condition of any purchase, application, or service.

Please review the Privacy Policy for Text Correspondence at the following link: https://betternoi.com/en/privacy-policy/

SMS Opt-In — Call to Action

The text below is the consent block shown to consumers on the BetterNOI online rental application, reproduced here word for word. It appears on the “About you” step of the application, directly beneath the fields where the consumer enters their mobile phone number and email address. Both checkboxes are unchecked by default, and neither is required to submit an application.

The live page carrying this consent block can be viewed at https://app.betternoi.com/apply/82593c0617aa45c29db2890329179113.

Consent block, as rendered:

By checking the boxes below and clicking “Continue,” you acknowledge, agree, and consent to the following:

☐ Yes, please send me account-related messages, such as payment reminders, to the cell phone number provided.
☐ Yes, please send me promotional messages to the cell phone number provided. Opting in for promotional messages is not required to receive the services you have requested from BetterNOI, LLC.

By checking the above, you are opting in to receive text messages from BetterNOI, LLC. Message and data rates may apply. Message frequency will vary. To opt-out at any time, reply STOP, or HELP for more info. Messaging Terms and Privacy Policy.

A consumer may also ask a leasing agent at their community to be contacted by text; the request is recorded against their account and the first message they receive confirms the sign-up and explains how to opt out. Consent is never a condition of any purchase, application, or service, and mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.